Terms & conditions
Welcome to Kozura. By accessing or using our platform, you agree to be bound by these terms. We provide a digital storefront solution that allows sellers to easily display products and receive orders via WhatsApp.
Use of our platform
Kozura grants you a limited, non-exclusive, non-transferable, and revocable license to use our services for your business. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
Account responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Kozura cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
Prohibited Activities
When using Kozura, you agree not to engage in any of the following activities:
- Misuse of the platform or distributing malicious code.
- Fraudulent activities, including selling fake or illegal products.
- Violation of applicable local, state, national, or international laws.
- Unauthorized access, interference, or disruption of our servers or networks.
Privacy policy
Your privacy is extremely important to us. This section explains how we collect, use, and protect your personal data when you interact with the Kozura platform.
Data collection & usage
We collect information that you provide directly to us, such as your name, email address, store name, and WhatsApp number. We use this information solely to provide, maintain, and improve our services, and to communicate with you about your account.
Cookies & tracking
We use cookies and similar tracking technologies to track the activity on our service and hold certain information:
- Essential cookies: Required for core platform functionality.
- Analytics cookies: Used to understand how users navigate the platform and to improve performance.
- Optional tracking: Tracking cookies for tailored marketing (which you can opt out of).
User policy
This policy outlines the expected behavior for all users on the Kozura platform to ensure a safe and trustworthy environment for both sellers and buyers.
User conduct
All interactions between sellers and buyers must remain professional and respectful. Sellers must accurately represent their products, fulfill orders promptly, and handle customer inquiries with integrity.
Account suspension
Kozura reserves the right to suspend or terminate accounts that violate our terms, engage in fraudulent behavior, or receive consistent negative reports from buyers. In the event of a suspension, the seller will be notified via email with details regarding the violation.